MANOLO FORTICH ROADS AND TRAFFIC ADMINISTRATION
3. Filing of Manolo Fortich Roads and Traffic Administration-Related Complaints
Complaints received by the Roads and Traffic Administrations are acknowledged and resolved accordingly. These complaints are deemed to be Traffic-related issues.
OFFICE OR
DIVISION:
MANOLO FORTICH ROADS AND TRAFFIC ADMINISTRATION
CLASSIFICATION:
SIMPLE
TYPE OF
TRANSACTION:
G2C - Government to Citizen
G2B - Government to Business
G2G - Government to Government
WHO MAY AVAIL:
All
CHECKLIST OF
REQUIREMENTS:
WHERE TO
SECURE:
Duly Accomplished Complaint Form (One (1) Original Copy)
Manolo Fortich Roads and Traffic Administration Office
Evidence of violation or document that will prove that there is a violation committed.
Complainant
CLIENT
STEPS
AGENCY
ACTION
FEES TO BE
PAID
PROCESSING
TIME
PERSON
RESPONSIBLE
1.
Submits the Complaint form together with the evidence and communicate the issues being encountered.
1.1 Accepts the documents and attends to his/her concern.
None
10 minutes
Genevieve L. Razalo
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
1.2 Reads and evaluates the complaint including its attached documents and recommend appropriate action/s.
None
10 minutes
Genevieve L. Razalo
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
2.
Records actions and closes complaints.
2. Records and files all actions taken on the complaint and tag the complaint in the complaints records as CLOSED.
None
15 Minutes
Genevieve L. Razalo
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
Traffic Aide II
Manolo Fortich Roads and Traffic Administration
TOTAL:
None
35 Minutes